Ortivus University Webinars
Hiring, Firing and Retaining EMTs, with Tim Holman, of Holman Training and Development
Good EMS organizations require good EMTs. Hiring and retaining good employees is a must. This program will discuss the process of hiring good employees and keeping them. Good people create a good image for any organization and it all starts with creating the right environment; an environment that sometimes also requires firing an EMT. We will discuss when and how to make this negative be as positive as possible.
Date: May 21, 2008
In The Trenches Collection Strategies - What You Should and Shouldn't Do
—(Webinar in partnership with PWW)
Learn techniques for responding to disgruntled patients, patient billing complaints and patients who delay payment; learn the best timeline for sending bills to patients and how and when finance charges can be added to ambulance bills; master effective methods for dealing with requests for time payments, claims of financial hardship, and how to deal with patient bankruptcy; approach the problem of returned mail and locating missing patient information and addresses.
Date: June 5, 2008
Error Proofing Your Service with Todd Hatley, of Integral Performance Solutions
More information coming - check back soon!
Date: August, 2008
Proper Documentation Skills - How to Get Your Crews to Fall in Line
—(Webinar in partnership with PWW)
Learn proven strategies to train field providers on the importance of good documentation; review sample personnel incentive programs that are targeted to improving documentation compliance; discuss techniques to perform effective quality assurance on EMS documentation.
Date: September 9, 2008
Dealing With Facilities:
Payment, Compliance and More
—(Webinar in partnership with PWW)
Review in detail the applicable rules on when to bill a facility vs. Medicare; examine the payment rules applicable to hospitals, SNFs, hospices and other facilities; properly apply Medicare's "three part test" for financial responsibility in interfacility transfers; evaluate "closest appropriate facility" issues.
Date: November 18, 2008