 Ambulance Bill Chaser, Inc.
P.O. Box 877
Milton, FL 32572
Santa Rosa, FL 32572
866-930-2455
www.ambulancebillchaser.com
Article co-authored by Cheri Lane and Karla Hageman
“Having dealt with Zoll’s RescueNET® Reporting Application over the past two years, I was totally frustrated with Crystal Report Writer,” said Joe Scialdone, President of Ambulance Bill Chaser, Inc.
How do custom forms and custom report writing capabilities within your software application affect your billing operations? For Joe Scialdone, a MS graduate in Information Systems Management (undergrad degree in computer science and mathematics) and an 11-year veteran in ambulance billing – enough to switch the company’s EMS billing system.
“It is a critical component in a 911 environment,” Joe explains. “The EMTs are frequently in a ‘load-N-go’ scenario; we have a custom MVA form that immediately is sent to the patient to get their vehicle insurance information. Also, the custom report writing [through the Sweet-Billing application] allows us to print a scanning run sheet cover page which bar code prints the run number, and then auto-indexes the run form (patient first name / last name / private insurance) automatically when scanned.”
With this level of flexibility in the Sweet-Billing system, along with organizational processes in place, emergency medical services, such as Ambulance Bill Chaser, Inc., are able to maximize workflow efficiencies and increase collection rates. The Custom Forms/Statements Module in the Sweet-Billing system allows users to create or modify forms and statements (e.g. collection letters, signature forms, privacy notices). However, there are also three other workflow efficiency modules within the Sweet-Billing system that can be just as crucial to a service’s operations:
- Collections Module: Comprehensive tools that simplify and assist collection efforts.
- Task Scheduler Module: Powerful tool that automates the printing of bills, statements or generation of reports on an assigned schedule.
- EZ Review Module: Powerful tool that generates interactive lists of calls or patients for review (e.g. call review, collection review).
If you'd like more information about any of these workflow efficiency modules, please give us a call at 800-537-3927 or email us at sales@ortivusna.com.
BACKGROUND INFORMATION
Joe owned an ambulance company in San Antonio, TX from 1997 to 2005, and then began a billing business from 1998 to 2005. After selling the billing company, Joe was hired as the Vice President of Billing Services for Lifeguard Ambulance in Pensacola, FL and now bills for their 911 operation in Santa Rosa County, FL as President of Ambulance Bill Chaser, Inc. In its third year of service, the Ambulance Bill Chaser organization processes 18,000+ claims each year in the southeast area of the US and in Texas, utilizing the Sweet-Billing software and SENTRYFILE (http://www.sentryfile.com/index.cfm?index=PRODUCT/HOME) for imaging (EOBs, run sheets, etc.).
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