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Employee Spotlights


Meet Teresa Ruroden

History with the company:

I began with the company 14 years ago, under the original name of Sweet Computer Services. I have had the great opportunity of holding positions in various departments throughout the company, which has afforded me the experience and knowledge to aid me in my current role as Vice President of Operations. My experience in sales/marketing, customer service, and administration has enabled me to fully understand the EMS and Public Safety software industry, assists me in the management of employees across the various departments, and to truly value our diverse customers.

Current Position:
Vice President of Operations

Most memorable event since you’ve been with the company:
In 14 years, I have so many of them that I can’t isolate just one! However, working with so many wonderful people over the years has been a fantastic experience.

Most enjoyable part of your job:
Co-workers and customers; I feel fortunate to work with such a talented group of people, as well as wonderful customers.

Other Relevant or Interesting Information:
I have been married to my husband for 28 years, and together, we have raised two sons. I enjoy camping, boating and gardening.


Welcome Michele Duwe!

History with the company:
I joined the Ortivus North America team on May 8, 2006. I have only been with the company a short period of time. Everyday is a new learning experience about the software, customers and people I work with.

Current position: 
I am currently an Inside Sales Representative for the Southeast region.

Most memorable event since you’ve been with the company:
The most memorable event for me was the User Group in Chicago. It gave me the opportunity to chat face to face with our customers. The five-hour car ride also gave me a chance to learn interesting things about my new co-workers. I am very excited to attend the User Group in Atlanta that is scheduled for November!

Most enjoyable part of your job:
The most enjoyable part of my job is by far the customers and co-workers. Working for Ortivus gives me exposure to a whole new industry. It is an industry full of friendly caring people.

Other Relevant or Interesting Information:
Previously I worked at Business Objects in La Crosse, Wisconsin. I worked first in the education/implementation group and most recently in the inside sales group. The transition to Ortivus has been seamless for me.

On a personal side, my husband, Shannon, and I stay active with our three children. Marlee is five, she is very excited to be starting kindergarten this fall. Briggs is three and is all boy with his love of trucks, tractors, sports and dirt. Bryar is two and she is busy following in her brother’s footsteps. When Shannon and I are not chasing after the little Duwes, we enjoy spending time together on the golf course.