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Integration between software products is a key element in achieving
an efficient workflow process. As the amount of data shared between
software programs increases, the amount of time spent on data entry,
faxing information, cross referencing facts, looking up records,
etc. decreases. Ortivus North America realizes the value of
integration to our customers and has thus made it a focal point to
continue to increase the level of integration offered in the Sweet
software line.
The next release
of Sweet Version 5.2 will contain enhanced integration between
Sweet-Field Data,
Sweet-CAD and
Sweet-Billing that will
allow for an automated integration of incident information with an
ability to reconcile conflicting data elements once the incident is
completed.
The automated
integration of incident information is the process of blending data
from Sweet-CAD and Sweet-Field Data into a single Sweet-Billing
record. This is accomplished by utilizing sophisticated matching
logic when the incidents are imported into Sweet-Billing, allowing
the Sweet-Billing record to contain the information captured by the
Call Taker, Dispatcher, and Field Personnel.
The Reconciliation
Module is an interactive Graphical User Interface (GUI) which allows
the user to resolve conflicting data elements, differing data for
the same field, which may have existed in the data supplied by
Sweet-CAD and
Sweet-Field Data.
The enhanced
integration amongst the Sweet software line allows you the customer
to take full advantage of data collected during call taking,
dispatching, transporting, and claims processing in a single
location.
Sweet customers
can anticipate the Sweet Version 5.2 release in early 2006. |
